Privacy Policy

YOUR PRIVACY MATTERS

Oob Automation Pvt. Ltd.” (“Oob”, “we”, or “us”) is a leading provider of automation and networked systems for homes and businesses, offering customized control of lighting, comfort, security, appliances, water pump control, video, communications, music, and more into separate or unified systems that enhance the daily lives of customers. We understand your concern and respect your privacy and we are committed to protecting the personal information that you share with us. This Privacy Policy describes the privacy practices of Oob with respect to the information we collect from you, including information collected via our products, services, and the websites and apps that link to the Privacy Policy. When we talk about “personal information” in this Privacy Policy, we mean information that relates to an identified or identifiable natural person.

By using Oob’s products, services, you signify your acceptance of Oob’s collection and use of your personal information in the manner and for the purposes described herein. You may use one or more of the methods described in this Privacy Policy to opt-out of the specific type of collection or use of your information, and you may also contact us for further help, If you do not agree to Oob’s collection or intended use of your information. If you feel that these methods are inadequate to alleviate your worries and concerns, or if the nature of the products and/or services we provide requires collection and use of information in a way that you object to, you may refrain from providing Oob with the personal information you do not wish us to have.

COLLECTION OF INFORMATION

Oob may collect information about you any time you are in contact with Oob and may share this personal information with our subsidiaries and data processors (and vice versa) but only for purposes consistent with this Privacy Policy.

Information You Provide
We may ask you to provide personal information when you visit our Sites, use our products, respond to a survey, fill out a form, or in connection with other resources or services we make available to you from time to time. We do not intentionally collect any sensitive personal information relating to your health or medical history, political or religious beliefs, racial or ethnic origins, or sexuality as it is not necessary to any aspect of our relationship.

Information Collected Automatically
We may collect information to track how users are interacting with our Sites or social media pages and improve performance, through our automatic data collection tools. Some of these tools are necessary to the functionality of our Sites, while others help us make your visit to our Sites more efficient and comfy by providing you with a customized experience and recognizing you in your next visit

Information Collected through our Products
The collection of some data, including personal information, may be necessary to the functionality of your Oob automation and networking systems. We receive information that you or your authorized installer inputs into your configuration when you install our products and systems, project file, which may include:

• The model and serial numbers of the Oob products installed;
• The version and type of any software installed
• The third-party devices services you integrate, including any usernames and passwords
• The names of the rooms where you have connected devices;
• Your zip code or time zone; and other information about your configuration.

Some of our products automatically receive data related to the functionality and use of the system, such as:

The time, type of use of the various components and frequency
History of your device settings including any adjustments you make, data from any sensors built into the Oob system or the products you integrate into the system; and
The type of media player you are using.
This project-specific data may be stored along with any account information you provide when you set up an account with Oob including your email and other contact information helpful to us to customize our communications to you, troubleshoot problems with your system or account, and improve the functionality of our products.

HOW THE PERSONAL INFORMATION IS USED

Oob may collect and use your information for the following purposes:

• To provide you with the products and services;
• To enable the functionality of your personalized automation system a
• To provide you the improved products, services, and content on our Sites;
• To improve customer service and respond to requests.
• To register your system. (Note: we often first receive our end users’ information through the registration)
• To process orders, payments, warranty claims from our users, dealers,and distributors;
• To run promotions, contests, surveys, or similar features;
• To conduct market research to improve marketing campaigns,
• To allow our technical support personnel or registered dealer to remotely troubleshoot problems
• To contact you over the phone to discuss your account or respond to requests and questions;
• To send you periodic emails. We may use email addresses provided to us to send information and updates pertaining to accounts, purchases, surveys, or products. It may also be used to respond to inquiries and requests.
• For other purposes based on your consent.

We may also use and share the information in the aggregate to understand how our visitors and customers as a group use the resources provided on our Sites and improve our products with our partners.

We are committed to complying with applicable laws, will obtain your consent (withdrawable in the section “withdrawing consent”) when needed to the use of your personal information. Other processing of your personal information outside of consent will be solely for our authorized interest.

HOW WE PROTECT YOUR PERSONAL INFORMATION

Your personal information and project data files are stored on Oob’s servers and the dedicated servers of companies we hire to provide us with processing and storage services. Oob continuously takes precautions against loss, theft, misuse, unauthorized access and evaluates threat and vulnerability data to further understand cyber-security risk. These technologies are designed to protect the confidentiality of your personal information over the Internet.

ACCESSING, MANAGING, AND UPDATING THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION

According to law, Oob takes reasonable steps to ensure that your personal information we process is accurate, complete, and current by using the most recent information provided to us.

• Obtain a copy of your personal information held by us;
• Request the deletion or correction of personal information held by us; and
• Request that your personal information is shared with a third party.

If you wish to make a request related to accessing, deleting, updating, or transferring your personal information, please contact Oob as follows:
Oob Automation

At various social platforms and websites, you have the option to opt-in to receive general communications from Oob. If you are opt-in, you may change your mind at any time and tell us that you do not wish to receive these general messages by

• By clicking on “unsubscribe” instructions at the bottom of any email you receive, or
• Sending an email to info@oobautomation.com

CHANGES

Our Privacy Policy may amend from time to time, without reducing the level of protection of your personal information collected. We will post any changes to our Privacy Policy on this page, changing the effective date. We encourage you to periodically review our Privacy Policy for the latest privacy practices information. For our new customers or users, the updates and the changes will become effective upon posting while for existing users, the changes or updates will become effective 30 days after posting.

QUESTIONS OR CONCERNS
If you have any questions or concerns about this Privacy Policy or your information, please email our Data Protection Officer at info@oobautomation.com